George T. Sanders Customer Experience Survey

Thank you for being a valued customer of George T. Sanders Company. We appreciate your feedback and are committed to continually improving our pricing, service, and overall customer experience. This survey should take approximately 5 minutes to complete.

Customer Information

Your email is required so we can send your digital gift card for completing this survey.

1. Overall Experience

How satisfied are you with George T. Sanders overall? *
How likely are you to recommend George T. Sanders to others? *
1 = Not Likely 10 = Extremely Likely

2. Pricing & Value

How would you rate our pricing competitiveness? *
How would you rate the value you receive for the price paid? *
In which areas could we improve our pricing or value?
Which product categories do you purchase from us due to competitive pricing?
Which product categories do you not buy from GTS due to uncompetitive pricing?

3. Service & Support

How would you rate our customer service? *
How responsive is our team when you need assistance? *
Is GTS punctual at answering the phones when you call? *
If you leave a voicemail, does GTS respond in a timely manner? *
Please rate the following: *
Category Excellent Good Fair Poor
Product Availability
Order Accuracy
Delivery Performance
Counter Service
Technical/Product Knowledge
Communication

4. Competitive Insights

Which suppliers or competitors do you also work with?

5. Growth Opportunities

6. Final Feedback

Thank you for your feedback and partnership. Your input helps us improve and better serve your business.